The core of both systems in this thesis is document management features, and this is a good choice of area to begin for better understanding of enterprise content management. This is more or less where content management began. In the early days, it initially dealt with the interface between printed document and computer systems. Today electronic documents are an integral part of business processes and document management systems include indexing and retrieval, workflow capabilities, versioning, document check-in/check-out, collaboration and distribution. Today’s systems are able to handle the relationship between documents and business processes, and are capable of managing the entire document life cycle. Features such as auditing, security and authorization, and document archiving, are as important as the content of the document itself. This sample will mainly focus on the Document Management capabilities when comparing Alfresco and the IBM based prototype
This area of enterprise content management primarily focuses on web-based content, but it is not necessarily limited to HTML and XML content. Whilst these formats are the most common storage and presentation formats for web pages, the overall site will also include many other content formats, such as images, audio, video, word-processing files, PDF files, and other specialized formats, such as software code. Web content management ranges from basic applications that are capable of handling a company intranet, up to full-blown systems that specialize in supporting the largest scale e-commerce initiatives, and the management of multiple Web properties, on a global scale. The fundamentals of web content management are the ability to separate content from its presentation, using templates to simplify the process of content creation and contribution, without the intervention of technical staff to publish material. High-level web content management systems will include the sophisticated workflow and administration tools that are required to manage complex web sites, and large numbers of content contributors. Some systems will also support mass personalization of web content, suitable for large-scale e-commerce initiatives in both consumer and business-to-business environments.
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